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partygamesbcs@gmail.com

Frequently asked questions

Explore the FAQs to ensure you're well-prepared to book your party gear with us.

FAQ

  • Renting party supplies from our business is a convenient process. Start by browsing our extensive inventory of party rental items, including Concessions like Slush and Cotton Candy machines, tables, chairs and a plethora of yard games.  Once you've selected the items you need for your event, add them to your cart and proceed to checkout. Specify the date of your event and delivery location, and we'll arrange for the items for you either via delivery or will call.  After your event, simply wipe down the items.  We'll take care of cleaning and maintenance, so you can focus on enjoying your party.

  • In the event that party rental items are damaged or stained during your event, please inform us as soon as possible. Our team will assess the extent of the damage or staining, and you may be charged for any necessary repairs or replacements. We recommend reviewing our rental agreement for specific terms and conditions related to damage and stains. We understand that accidents can happen, and we appreciate your timely reporting of any issues to help us ensure the quality of our rental items.

  • Yes, you can make last-minute additions or changes to your party rental order, subject to item availability. If you realize you need additional items or want to modify your order, please contact our team as soon as possible. We'll do our best to accommodate your requests and update your order accordingly. Keep in mind that last-minute changes are subject to availability, so it's a good practice to reach out to us well in advance of your event to ensure that we can meet your requirements. We're here to help you create the perfect party setup.